GENERAL TERMS AND CONDITIONS OF SALE

These General Terms and Conditions of Sale (hereinafter referred to as the “Terms and Conditions”) govern all relations between:

S.A.R.L. Axe Aventures, registered with the Chambéry Trade and Companies Register under number 991582719, hereinafter referred to as the “Seller”;

and

Any natural person ordering one or more products from the website www.axe-aventures.com, hereinafter referred to as the “Customer”.

Preamble

Before completing any transaction, the Customer acknowledges having read and expressly accepted these Terms and Conditions by ticking the box “I have read and accept the Terms and Conditions of Sale”.

The Seller specializes in the online sale of equipment and personal gear for mountain sports, hiking and related activities.

If one or more provisions of these Terms and Conditions are declared invalid following a regulation or a final decision by a competent court, this shall not affect the validity, binding nature or scope of the remaining provisions.

Article 1. Purpose

These Terms and Conditions automatically apply to all sales of the following products: clothing and accessories, backpacks, tents, sleeping bags, safety equipment for climbing, mountain activities and mountaineering, camping and hiking equipment and furniture, navigation and observation instruments, topographical and tourist maps and guides, snow sports equipment, diving and spearfishing equipment, footwear, climbing shoes, swimming clothing and accessories, etc.

They apply to the exclusion of all other terms and conditions, particularly those applicable to sales conducted online or through other distribution and marketing channels.

In the event of any contradiction between these Terms and Conditions and any other document appearing on the website, these Terms and Conditions shall prevail.

The Seller's failure to enforce any provision of these Terms and Conditions at any given time shall not be interpreted as a tacit waiver of its right to enforce that provision.

Article 2. General Provisions

The Customer is any natural person aged at least 18 or having obtained authorization from their legal representative on the date of the order.

The Customer is a private individual and does not act in a professional capacity or on behalf of a legal entity.

The Customer may reside in mainland France, including Corsica, French overseas territories, within the European Union or outside the European Union.

Please note that we reserve the right to refuse shipping to certain countries, and therefore orders requiring delivery to those countries, where the security of shipment and distribution of goods cannot be guaranteed.

In accordance with Article L.216-4 of the French Consumer Code:

"Any risk of loss of or damage to goods is transferred to the Customer when the Customer, or a third party designated by the Customer other than the carrier proposed by the Seller, takes physical possession of the goods."

The applicable Terms and Conditions are those in force on the website on the date the Customer confirms the order.

Article 3. Orders

An order refers to any request to purchase products listed on the Seller's website, www.axe-aventures.com, and accepted by the Seller.

Before placing an order, the Customer is invited to create a customer account through the website www.axe-aventures.com.

If the Customer does not wish to receive commercial telephone solicitations, they may register on the French telephone marketing opt-out list at www.bloctel.gouv.fr.

If the Customer does not wish to receive digital marketing communications, such as newsletters, they must indicate this when creating their customer account.

Before placing an order, the Customer expressly acknowledges having read these Terms and Conditions by clicking “I have read and accept the Terms and Conditions of Sale”.

Placing an order constitutes full and unconditional acceptance of these Terms and Conditions and creates an obligation to pay for the products ordered and any associated costs.

In certain circumstances, particularly in cases of non-payment, an incorrect or incomplete address, insufficient delivery security in the destination country, or any other issue affecting the Customer's account, the Seller reserves the right to suspend the order until the issue has been resolved.

Article 4. Product Availability and Unavailable Items

If a product is exceptionally no longer available when preparing an order, we will inform the Customer by email or telephone, and the order status will be changed to “closed”.

It is therefore essential that the Customer provides a valid email address and telephone number when creating their account